Cutroom Licence Agreement

This page is the licence agreement for Cutroom, the desktop video editor sold at delivvo.io/cutroom. It is the same agreement you accept inside the app when you create your account (version 1.3.0, effective 19 July 2026). If the two ever differ, tell us and we will fix it: they are meant to be one document.

Cutroom is a separate product from the Delivvo platform. If you are looking for the terms covering Delivvo accounts, client portals, and subscriptions, see the Terms of Service.

The short version

The rest of this page is the full agreement, and it is what controls. Here is what matters most, in plain language.

• You are buying a one-time licence. No subscription, no expiry. You pay once.
• The licence is tied to your account, not to a machine. Install Cutroom on every computer you own. There is no device cap, and the app will not lock you out for signing in on too many machines.
• Cutroom signs you in with your Delivvo account. Same login, same password. Paying for Delivvo does not include Cutroom, and losing Cutroom never touches your Delivvo account.
• Your footage stays on your disk. We never upload or store your media. The AI features you choose to use send data over the network to the providers whose keys you supply.
• For licensing we keep the IP address and rough location (country and city) of each activation and licence check for 180 days, so we can catch one licence being shared by a crowd.
• The app reports whether it has been modified. That report is about the app, not about your footage.
• We may flag a licence for a person to review. A flag never interrupts your use. Nothing is blocked, paused, or slowed because of one.
• Support runs inside the app. Open a support request from delivvo.io/cutroom.

1. The agreement

This End-User Licence Agreement is between you and Delivvo, the provider of the Cutroom desktop application. It governs your installation and use of the software.

2. Licence grant

Upon purchase we grant you a personal, non-exclusive, non-transferable licence to use Cutroom for your own personal or commercial video production. It is a one-time purchase. There is no subscription and no expiry.

The licence is bound to your account, not to a machine. You may install and use Cutroom on every computer you own or control, and there is no limit on how many. Sign in on a new computer and it works. We do not impose a device cap, and the software will not refuse you for activating on too many machines.

3. What you may not do

You may not:

• copy, resell, sublicense, rent, lease, or redistribute the software or your licence key
• reverse engineer, decompile, or disassemble the software, or circumvent, disable, or tamper with its licensing, activation, or integrity protections
• use the software to create, process, or distribute unlawful, infringing, or harmful content
• share your account or licence key with other people

To be explicit about that last one: the licence covers you, on as many of your own machines as you like. It does not cover your colleagues, your team, or the public. One licence is one person.

4. Your licence key is a credential

Anyone who has your licence key can activate the software with it. Treat it like a password. Keep it private, and tell us if you believe it has been exposed so we can replace it.

5. Your content stays yours and local

Cutroom is local-first. Your source footage, projects, and exports stay on your computer. We do not upload, collect, view, or store your media. Your original files are never modified. You keep all rights to your content and to the videos you make with it.

6. Your Cutroom account is your Delivvo account

Cutroom signs you in with a Delivvo account, because Cutroom is a Delivvo product. One account covers both. The password you use for Cutroom is the same password that opens delivvo.io, and changing it in one place changes it for both.

Holding a Delivvo account, or paying for any Delivvo subscription, does not give you access to Cutroom. Cutroom requires its own one-time purchase. The two are billed and licensed separately.

Equally, if we ever suspend or revoke your Cutroom licence, that affects Cutroom only. Your Delivvo account, your clients, your invoices, and your files stay yours and stay open.

7. Bring your own API keys and AI providers

Cutroom can connect to third-party AI and media providers (for example ElevenLabs, Google, OpenAI, Runway, Kling, Luma, Stability, and stock-media services) using API keys you provide. You are responsible for obtaining those keys, for all usage and charges billed to your own provider accounts, and for following each provider's terms.

Your keys are stored encrypted on your device. They are never uploaded to us, and they are never disclosed to a connected AI. We are not a party to your relationship with those providers, and we are not responsible for the availability, output, or cost of their services.

8. AI-generated and imported content

You are responsible for content you generate through connected AI providers or import into the software, including securing any rights you need and following the generating provider's usage and content policies. AI output can be inaccurate or unexpected. Review anything you publish.

9. Refunds

Cutroom is a one-time purchase of digital software, not a subscription, so the Refund Policy for Delivvo subscriptions does not apply to it. This section does. Delivvo sells you the licence directly and is the merchant of record for the charge, so we handle the payment and any tax on it, and any refund comes from us. We take nothing from what you spend with your own AI providers; that runs on your keys and your accounts, as section 7 covers.

Write to us within 3 days of purchase and we will refund you in full and revoke the licence. You do not need to give a reason.

After 3 days the sale is final, except where the law where you live gives you a longer or non-waivable right, in which case that law wins over this section. If Cutroom is materially broken and we cannot fix it for you, tell us and we will refund you regardless of the 3 days.

10. Licensing, activation, and verification

Activation records an opaque fingerprint of the machine you are activating and issues a cryptographically signed entitlement that the app verifies locally, including while you are offline. The app re-checks your licence online from time to time, and it reports whether it detects that it has been modified.

We may flag a licence for review based on the pattern of its activations and licence checks, for example the same licence turning up in two places nobody could travel between in the time available. A flag is a marker for a person to look at. It does not interrupt your use of the software: nothing is blocked, paused, slowed, or withheld because a licence has been flagged, and no flag revokes anything by itself.

We may revoke or suspend a licence that is resold, shared with other people, charged back, obtained fraudulently, or used in breach of this agreement. A revoked licence stops the licensed features at the next online check. Because there is no device cap, revocation and your account password are how we protect the software, which is why sections 3 and 4 matter.

11. Third-party software

Cutroom bundles or downloads open-source components (including FFmpeg and Whisper) under their own licences, and uses free stock-media APIs. Those components are provided under their own terms.

12. Updates

We may provide updates that add, change, or remove features. This agreement applies to updates unless an update comes with a separate agreement.

13. No warranty

The software is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the software will be error-free or uninterrupted. You are responsible for keeping backups of your work.

14. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or third-party API charges, arising from or relating to your use of the software. Our total liability will not exceed the amount you paid for your licence.

Nothing here limits liability that cannot be limited by law, and nothing here removes any consumer right you hold under the law where you live.

15. Privacy

We do not collect your media. For licensing we process the minimum necessary:

• your account email
• an opaque fingerprint of each machine you activate
• your licence status and the app version
• licence-verification timestamps
• the IP address and approximate location (country and city) of each activation and licence check, which we use to detect licence sharing and abuse, and which we keep for 180 days
• what the app reports about its own integrity, which we use to tell when a copy of the software has been modified
• your acceptance of this agreement, captured as the signature you draw to accept it, together with the date, time, IP address, approximate location (country and city), and device from which you signed

The location comes from the IP address and is approximate: it identifies a city and country, not an address.

We keep this signed acceptance record because it is the proof that you agreed to this agreement. We do not sell your personal data. See the Privacy Policy for how we handle personal data generally.

16. Termination

This agreement is effective until terminated. It terminates automatically if you breach it. On termination you must stop using the software and remove all copies. Sections 5 to 8 and 13 to 17 survive termination.

17. Governing law

This agreement is governed by the laws of the United Arab Emirates, without regard to conflict-of-laws rules. Cutroom is sold and operated by the same entity that operates Delivvo: DELIVVO COMPUTER SYSTEM DEVELOPMENT, a sole establishment licensed in Abu Dhabi, United Arab Emirates (licence no. CN-6512437, unified registration no. 101-2026-200103343).

18. Contact

Questions about these terms: open a support request from delivvo.io/cutroom. Support runs inside the app, not over email.