Cutroom Licence Agreement

This End-User Licence Agreement is between you and Delivvo, the provider of the Cutroom desktop application. It governs your installation and use of the software.

Upon purchase we grant you a personal, non-exclusive, non-transferable licence to use Cutroom for your own personal or commercial video production. It is a one-time purchase. There is no subscription and no expiry.

The licence is bound to your account, not to a machine. You may install and use Cutroom on every computer you own or control, and there is no limit on how many. Sign in on a new computer and it works. We do not impose a device cap, and the software will not refuse you for activating on too many machines.

You may not:

• copy, resell, sublicense, rent, lease, or redistribute the software or your licence key
• reverse engineer, decompile, or disassemble the software, or circumvent, disable, or tamper with its licensing, activation, or integrity protections
• use the software to create, process, or distribute unlawful, infringing, or harmful content
• share your account or licence key with other people

To be explicit about that last one: the licence covers you, on as many of your own machines as you like. It does not cover your colleagues, your team, or the public. One licence is one person.

Anyone who has your licence key can activate the software with it. Treat it like a password. Keep it private, and tell us if you believe it has been exposed so we can replace it.

Cutroom is local-first. Your source footage, projects, and exports stay on your computer. We do not upload, collect, view, or store your media. Your original files are never modified. You keep all rights to your content and to the videos you make with it.

Cutroom signs you in with a Delivvo account, because Cutroom is a Delivvo product. One account covers both. The password you use for Cutroom is the same password that opens delivvo.io, and changing it in one place changes it for both.

Holding a Delivvo account, or paying for any Delivvo subscription, does not give you access to Cutroom. Cutroom requires its own one-time purchase. The two are billed and licensed separately.

Equally, if we ever suspend or revoke your Cutroom licence, that affects Cutroom only. Your Delivvo account, your clients, your invoices, and your files stay yours and stay open.

Cutroom can connect to third-party AI and media providers (for example ElevenLabs, Google, OpenAI, Runway, Kling, Luma, Stability, and stock-media services) using API keys you provide. You are responsible for obtaining those keys, for all usage and charges billed to your own provider accounts, and for following each provider's terms.

Your keys are stored encrypted on your device. They are never uploaded to us, and they are never disclosed to a connected AI. We are not a party to your relationship with those providers, and we are not responsible for the availability, output, or cost of their services.

You are responsible for content you generate through connected AI providers or import into the software, including securing any rights you need and following the generating provider's usage and content policies. AI output can be inaccurate or unexpected. Review anything you publish.

Cutroom is a one-time purchase of digital software, not a subscription, so the Refund Policy for Delivvo subscriptions does not apply to it. This section does.

Write to us within 14 days of purchase and we will refund you in full and revoke the licence. You do not need to give a reason.

After 14 days the sale is final, except where the law where you live gives you a longer or non-waivable right, in which case that law wins over this section. If Cutroom is materially broken and we cannot fix it for you, tell us and we will refund you regardless of the 14 days.

Activation records an opaque fingerprint of the machine you are activating and issues a cryptographically signed entitlement that the app verifies locally, including while you are offline. The app re-checks your licence online from time to time, and it reports whether it detects that it has been modified.

We may flag a licence for review based on the pattern of its activations and licence checks, for example the same licence turning up in two places nobody could travel between in the time available. A flag is a marker for a person to look at. It does not interrupt your use of the software: nothing is blocked, paused, slowed, or withheld because a licence has been flagged, and no flag revokes anything by itself.

We may revoke or suspend a licence that is resold, shared with other people, charged back, obtained fraudulently, or used in breach of this agreement. A revoked licence stops the licensed features at the next online check. Because there is no device cap, revocation and your account password are how we protect the software, which is why sections 3 and 4 matter.

Cutroom bundles or downloads open-source components (including FFmpeg and Whisper) under their own licences, and uses free stock-media APIs. Those components are provided under their own terms.

We may provide updates that add, change, or remove features. This agreement applies to updates unless an update comes with a separate agreement.

The software is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the software will be error-free or uninterrupted. You are responsible for keeping backups of your work.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or third-party API charges, arising from or relating to your use of the software. Our total liability will not exceed the amount you paid for your licence.

Nothing here limits liability that cannot be limited by law, and nothing here removes any consumer right you hold under the law where you live.

We do not collect your media. For licensing we process the minimum necessary:

• your account email
• an opaque fingerprint of each machine you activate
• your licence status and the app version
• licence-verification timestamps
• the IP address and approximate location (country and city) of each activation and licence check, which we use to detect licence sharing and abuse, and which we keep for 180 days
• what the app reports about its own integrity, which we use to tell when a copy of the software has been modified
• your acceptance of this agreement, with the date, time, and IP address at which you accepted it

The location comes from the IP address and is approximate: it identifies a city and country, not an address.

We keep the acceptance record because it is the proof that you agreed to this agreement. We do not sell your personal data. See the Privacy Policy for how we handle personal data generally.

This agreement is effective until terminated. It terminates automatically if you breach it. On termination you must stop using the software and remove all copies. Sections 5 to 8 and 13 to 17 survive termination.

This agreement is governed by the laws of the United Arab Emirates, without regard to conflict-of-laws rules. Cutroom is operated by the same UAE-registered entity that operates Delivvo, under a Freelancer Licence issued by the Abu Dhabi Department of Economic Development (ADDED) via the TAMM platform. Licence number and registered details are available on request through the support link at delivvo.io/cutroom.

Questions about these terms: open a support request from delivvo.io/cutroom.