Cookie Policy
Last updated · June 2, 2026
The cookies Delivvo uses for sessions, portal access, and preferences.
This Cookie Policy explains how Delivvo uses cookies and similar technologies on delivvo.io, inside the Delivvo dashboard, and in Delivvo-hosted client portals.
What cookies are
Cookies are small text files placed on your browser or device when you visit a website. Some cookies are essential because they keep the site secure and functional. Others remember preferences.
Delivvo currently uses a minimal set of cookies focused on authentication, portal access, and user preference. Delivvo does not currently use analytics cookies or advertising cookies on its core product surfaces.
Cookies Delivvo uses
The table below reflects the cookies Delivvo currently uses.
| Cookie | Purpose | Type | Typical duration |
|---|---|---|---|
sb-access-token | Keeps an authenticated freelancer or admin session active. | Essential | Short-lived session token, typically around 1 hour and refreshed as needed |
sb-refresh-token | Refreshes the authenticated session without forcing a new login on every visit. | Essential |
Why we use these cookies
We use cookies for three narrow reasons:
- to authenticate users and keep them signed in
- to maintain secure access to private client portals
- to remember basic interface state such as your active workspace and chosen language
We do not currently use cookies to profile users for advertising or build marketing audiences.
Consent and EU users
Under the EU ePrivacy rules, cookies that are strictly necessary to provide a service requested by the user generally do not require prior consent. For Delivvo, that means the authentication and portal-access cookies listed above are treated as essential.
The delivvo_locale cookie is a preference cookie. Delivvo treats it as optional because it only remembers your chosen language. Your theme and currency preferences are stored in your browser's local storage rather than in a cookie.
Because Delivvo does not currently use analytics or advertising cookies, there is no analytics-cookie consent flow in the core product at this time.
Third-party cookies
Delivvo may rely on third-party infrastructure providers to deliver the service, but Delivvo itself does not intentionally place advertising cookies through those providers. If Delivvo later introduces checkout, analytics, or other embedded experiences that set additional cookies, we will update this policy.
How to control or clear cookies
Most browsers let you review, block, or delete cookies through browser settings.
Please note:
- deleting
sb-access-tokenorsb-refresh-tokenwill sign you out of Delivvo - deleting
portal_sessionwill sign you out of any client portal you are using - deleting
delivvo_localewill reset your saved language preference
Blocking essential cookies may prevent Delivvo from working correctly.
Changes to this policy
We may update this Cookie Policy from time to time to reflect product, legal, or infrastructure changes.
Contact
Questions about this Cookie Policy can be sent to the Support button at the bottom of any page on delivvo.io.